Set it up once. It runs every day.
After a quick onboarding call, Review Scale asks every eligible customer for a review, follows up, replies to reviews, invites happy reviewers to refer friends and alerts you when something needs attention. We handle the setup and integration.
Customers read reviews. Then they pick who to call.
Sources: BrightLocal Local Consumer Review Survey 2026; BrightLocal Local Services Ads Click Study (2018), clicks without ads present.
The complete system, running for you.
Every customer gets asked. Automatically.
Requests go out by text from your own dedicated local number and by email, right after the job, so the experience is still fresh. Polite follow-ups do the remembering for you.
- Dedicated local number customers recognize
- Choose 2 to 10 follow-ups per customer
- Stops the moment they respond
The right customers. Never the wrong ones.
Before anything sends, Review Scale checks for opt-outs, duplicates and recent requests. Customers who already reviewed you get a referral invite instead of a second review request.
- Opt-outs honored every time
- No duplicate or back-to-back requests
- Already reviewed? They’re asked for a referral instead
Every review gets a thoughtful reply.
Responding to reviews shows future customers you care. We draft replies in your voice and post them automatically, or send them to you to approve first. Your call.
- Replies posted automatically or approve-first
- Written for the specific review
- Covers reviews we didn’t ask for, too
Great communication and fair pricing. Fixed our AC the same day we called.
Thanks so much, Jenna! We’re glad we could get your AC running the same day. We appreciate you trusting us.
Know the moment something needs you.
Get an email for every new Google review, and a heads-up right away when a low rating or negative feedback comes in, so you can make it right while it still matters.
- Email for every new Google review
- Low ratings flagged immediately
- Full monitoring of your Google reviews
Your past customers are your fastest win.
You’ve likely served hundreds of happy customers who were never asked. During onboarding, we can reach out to eligible past customers for genuine feedback.
- Run during onboarding
- Only eligible, contactable customers
- Paced sending that respects opt-outs
Reactivation campaigns we run typically see a 10–15% response from past customers. That’s a typical result, not a guarantee; it varies with how recent and reachable your customers are.
From finished job to 5-star review.
Friendly crew, fair price and the lawn already looks better. Highly recommend!
Happy customers know your next customers.
Word of mouth is the best lead source a local business has, but most customers never think to pass your name along. When a customer has already left you a Google review, Review Scale switches their outreach to a friendly referral invitation instead of asking for a duplicate review.
- Already reviewed you? They get a referral invite instead
- Automated invitations by text and email
- Written to sound like you, set up by us
- Included in Autopilot at no extra cost
Connected to the tools you already run on.
We connect to your job, appointment or invoice data so requests go out automatically after each completed job. You don’t configure anything.
Native integration
Where your software supports it, we connect directly.
Webhook
Completed jobs are sent to Review Scale automatically as they happen.
Import
For customer lists and spreadsheets, we set up a simple import.
Connection method depends on your system. Names shown are for compatibility only; Review Scale is not affiliated with these companies.
Software you’ll never have to learn.
Most review tools hand you a login and a to-do list. We hand you a finished system. No dashboards to check, no templates to write, no settings to figure out.
- Day 1
Check out, then a 15-minute call
Fill out a quick form and we’ll reach out within an hour to schedule your onboarding call.
- Days 1–5
We build everything
Integration, local number, messages and settings, configured by our team.
- Live
Requests start going out
Usually 3–5 days after your call. Nothing for you to do in between.
What we handle for you
Genuine reviews. Respectful messaging.
No review gating
Every eligible customer is asked the same way, whether we expect a good review or not.
No incentives for reviews
We never offer discounts or rewards for reviews, in line with Google’s policies.
Opt-outs honored instantly
Customers can reply STOP at any time, and we won’t message them again.
Consent-first messaging
Messages go only to customers your business has permission to contact.
Review Scale took review requests completely off my plate. Customers get asked at the right time, follow-ups go out automatically, and new reviews just show up in my inbox. It’s the easiest thing I’ve added to the business.Chris B. · CB Certified Details, Dallas, TX
One plan. Everything included.
No tiers, no upgrades, no feature locks. Just one simple price per location.
per location
After that, just $79/mo
Due today includes onboarding plus your first month. Multi-location discounts apply automatically to onboarding and your monthly price. Then billed monthly until you cancel. Plus any applicable sales tax.
- Unlimited eligible review requests*
- Automated SMS + email review requests
- Automated follow-up sequences (2–10)
- Done-for-you CRM & job software integration
- Dedicated local texting number
- Smart eligibility checks & duplicate prevention
- Automated or approve-first review responses
- Past-customer reactivation campaign
- Low-rating alerts & notifications
- Full Google review monitoring
- New customer referral automation
- Ongoing system management & support
*Unlimited review requests to eligible customers from your connected records, subject to our Fair Use & Messaging Policy.
Review automation
How long does Autopilot setup take?
Usually 3–5 days after your onboarding call. We activate your dedicated local number, connect your customer data and configure everything.
Will it work with the software I already use?
It’s designed to work with tools like Jobber, ServiceTitan, Housecall Pro, GoHighLevel, HubSpot and Salesforce, plus spreadsheets. Depending on your system, we connect through a native integration, a webhook or an import, and we’ll confirm the best option with you.
How many follow-ups do customers get?
You choose between 2 and 10 follow-ups per customer. They stop automatically when a customer replies or leaves a review.
What happens if a customer already reviewed us?
They won’t get a duplicate review request. Instead, Review Scale sends them a friendly invitation to refer friends and family.
Do you filter out unhappy customers?
No. That practice, called review gating, isn’t allowed by Google. Every eligible customer is asked the same way. If a low rating comes in, we alert you right away.
Can you guarantee more reviews or a #1 ranking?
No, and nobody honestly can. What we provide is the system: every eligible customer gets asked at the right time, consistently.
Pricing & billing
How much does Autopilot cost?
$79 per month per business location, plus a one-time $199 onboarding and setup fee. Every feature is included.
Is there a guarantee?
Yes. If you’re not happy with the results in your first 30 days, email us and we’ll refund what you’ve paid for Autopilot. See our Terms for details.
Do you offer multi-location pricing?
Yes, automatically. Onboarding is $199 for your first location and $99 for each additional location. At 3 or more locations, you get 10% off onboarding and your monthly price. At 5 or more, it’s 15% off.
Is there a free trial?
No. We keep pricing simple and transparent instead, with no long-term contract on Autopilot.
What does “unlimited” review requests mean?
We ask every eligible customer from your connected records, with no monthly request cap. Sending follows our Fair Use & Messaging Policy.
How do I cancel Autopilot?
Email reviewscaleco@gmail.com. There’s no long-term contract; cancellation follows our service terms.
Will I ever be charged for extra work automatically?
No. Additional pages and custom work are quoted up front and only billed with your approval. Prices are plus any applicable sales tax.
Let your reputation run on autopilot.
Get set up in a 15-minute call. We’ll handle the rest and you’ll be live in 3–5 days.